ⓘ Before you delete: Maybe there's a better option?
- Pause the account temporarily — contact support
- Cancel only the subscription (keep the free account)
- Export your data first (right to data portability)
📱 In the app
Fastest · 2 minutes
Open the app and go to:
- More → Delete account
- Confirm with Apple/Google
- Type "DELETE" to confirm
Open the app →
🌐 Via the web (here)
Email verification · 24h
Use the form below. We:
- Send a verification link to your email
- Confirm your identity
- Start the 30-day soft delete
Fill in the form ↓
What happens after you click "Delete"?
| Time | Status | Action |
| Immediately | Verification email sent | You click the link within 7 days |
| 0–30 days | Soft delete active | The account doesn't work, but data remains. Sign in to cancel. |
| Day 30 | Permanent erasure | Profile, transactions, F-tax history, partner links are erased. |
| Day 30 + 5 years | Accounting obligation | Only minimal metadata (purchase history) is kept for Swedish tax and accounting law (1999:1078). |
What is not deleted?
- Reported ROT/RUT deductions at Skatteverket — these are stored by the authority under tax law, not by us. We have no control over them.
- Your Apple ID / Google account — it's not ours. Manage it there separately if you wish.
- Purchase receipts (App Store/Google Play) — stored by the respective platform.
- Aggregated anonymous statistics — can no longer be linked to you and are kept for product analytics.